INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What materials are your watches made of?

Our watches are crafted using premium materials including stainless steel, genuine leather, and scratch-resistant sapphire crystal glass. We ensure that each material is carefully selected to provide durability, comfort, and a luxurious feel on your wrist.

 

Are your watches water-resistant?

Yes, most of our watches are designed to be water-resistant, making them suitable for daily activities such as hand washing and light splashes. However, we recommend checking the specific water resistance rating of each model before wearing it during swimming or bathing.

 

What type of movements do you use in your watches?

We use reliable Japanese and Swiss quartz movements in our watches to ensure accurate timekeeping and long-lasting performance. Each movement is tested for precision before being assembled into your timepiece.

 

Do your watches come with a warranty?

Yes, all our watches come with a warranty that covers manufacturing defects. The warranty period varies by model, but typically ranges from 6 months to 1 year. Please refer to your warranty card or contact our customer support team for specific details.

 

How long does delivery take?

We offer fast and secure delivery nationwide. Orders are typically processed within 1-2 working days, and delivery usually takes 3-5 working days depending on your location. You will receive a tracking number once your order is shipped.

 

What is your return and exchange policy?

We want you to be completely satisfied with your purchase. If you receive a defective or incorrect item, you can request a return or exchange within 7 days of receiving your order. The product must be unused and in its original packaging. For further assistance, please contact our customer service team.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS